AB999 Terms and Conditions – Rules for Bangladesh Players

1. Introduction

Welcome to AB999. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and AB999 ("AB999", "we", "us", "the platform"). By accessing, registering on, or using any part of the AB999 platform — including the website at ab999.asia, the AB999 mobile app, and any related services — you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must not use the AB999 platform. AB999 reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms. The date of the most recent revision is displayed at the top of this page.

2. Eligibility and Registration

To register and use AB999, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate accounts are not permitted on AB999.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited by law.
• You must not be a current employee, contractor, or immediate family member of an AB999 employee.
• You must not have been previously excluded or banned from the AB999 platform.

When registering your AB999 account, you agree to provide accurate, current, and complete information. AB999 may request identity verification documents at any time, including but not limited to a national ID card, passport, or proof of address. Failure to provide requested documents within a reasonable timeframe may result in account suspension and withholding of pending withdrawals pending verification.

Only one AB999 account is permitted per person, per household, and per device. Registering multiple accounts — whether under the same name or different names — is a violation of these Terms and will result in all accounts being permanently closed and all balances being forfeited.

3. Account Responsibilities

You are solely responsible for maintaining the security and confidentiality of your AB999 account credentials, including your username, password, and any two-factor authentication codes. AB999 will never ask you for your password via email, live chat, or any other channel.

You must notify AB999 support immediately if you suspect that your account has been accessed without your authorisation. AB999 will not be held liable for any losses resulting from unauthorised access to your account where you have failed to take reasonable steps to protect your login credentials.

• Do not share your AB999 login details with any other person.
• Do not access your AB999 account from a shared or public device without logging out afterwards.
• Enable two-factor authentication from your account settings for an additional layer of security.
• Update your password regularly and do not reuse passwords from other websites.

4. Deposits and Withdrawals

AB999 supports bKash, Nagad, and Rocket as payment methods for all deposits and withdrawals. All transactions on AB999 are processed in Bangladeshi Taka (BDT). The minimum and maximum deposit and withdrawal amounts are displayed at the AB999 cashier and may be updated from time to time without prior notice.

Deposits made via bKash, Nagad, or Rocket are credited to your AB999 account balance instantly under normal operating conditions. If a deposit does not appear in your account within 15 minutes, contact AB999 support with your transaction reference number and the support team will investigate and resolve the issue promptly.

Withdrawal requests submitted on AB999 are processed within 10 to 30 minutes during normal operating hours. AB999 does not charge any fees for withdrawals, however your mobile wallet provider may apply their own transaction charges. Withdrawals can only be made to a payment method that has been previously used to deposit into your AB999 account, and the name on the payment account must match the name on your AB999 account.

• Withdrawals are subject to identity verification. AB999 may request documents before releasing funds.
• Bonus funds must meet wagering requirements before they can be withdrawn.
• AB999 reserves the right to delay withdrawals pending fraud or compliance checks.
• Chargebacks or payment reversals initiated without prior contact with AB999 support will result in immediate account suspension.

5. Bonuses and Promotions

AB999 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published on the individual promotion page, which form part of these Terms and Conditions. In the event of any conflict between a promotion-specific term and these general Terms, the promotion-specific term will take precedence for that promotion only.

General bonus rules that apply to all AB999 promotions unless otherwise stated:

• Bonuses are credited to your AB999 bonus balance and must meet the stated wagering requirement before any portion can be transferred to your withdrawable balance.
• Wagering requirements must be completed within the validity period stated on the promotion page. Expired bonuses are forfeited automatically.
• AB999 bonuses are intended for personal recreational use only. Systematic or professional bonus exploitation — including but not limited to matched betting using AB999 bonuses — is prohibited.
• AB999 reserves the right to withdraw any bonus offer, modify bonus terms, or cancel a player's bonus if there is evidence of abuse or exploitation.
• Only one welcome bonus is available per player, per household, and per device. Attempting to claim the welcome bonus multiple times via different accounts is a violation of these Terms.

6. Betting and Gaming Rules

All bets placed on AB999 are final once confirmed. AB999 does not accept requests to cancel or modify a bet after it has been submitted and accepted by the system. It is your responsibility to review your bet slip carefully before confirming any wager.

AB999 reserves the right to void any bet or game round in the following circumstances:

• A technical error or software malfunction affected the outcome of the game or bet.
• The bet was placed at odds or on terms that were published in error.
• There is evidence that the outcome of the event was manipulated or that the player had prior knowledge of the outcome.
• The bet violates any applicable rule of the specific game or sport.

In the event that a bet is voided by AB999, the original stake will be returned to your AB999 account balance. AB999's decision on voided bets is final and binding. Minimum and maximum bet limits apply to all games and markets on AB999 and are displayed within each game or market.

7. Prohibited Activities

The following activities are strictly prohibited on AB999 and will result in immediate account suspension, permanent closure, forfeiture of all balances, and where applicable, reporting to law enforcement authorities:

• Registering more than one AB999 account under any name or identity.
• Using another person's identity, payment method, or personal information to register or transact on AB999.
• Using the AB999 platform for money laundering, fraud, or any other illegal financial activity.
• Colluding with other players in multiplayer games to gain an unfair advantage.
• Using automated bots, scripts, or software to place bets or interact with AB999 games.
• Exploiting software bugs, glitches, or errors to gain an advantage — any winnings obtained through exploitation will be voided.
• Threatening, harassing, or abusing AB999 staff or other players through any communication channel.
• Attempting to reverse-engineer, copy, or reproduce any part of the AB999 platform or its software.

8. Fair Play and RNG Certification

AB999 is committed to providing a fair gaming environment for all players. All casino games available on AB999 use certified Random Number Generators (RNG) that produce genuinely random and unpredictable outcomes. The RNG systems used by AB999's game providers are independently tested and certified by recognised third-party testing laboratories.

The Return to Player (RTP) percentages for all games on AB999 are published within each game's information section. These percentages represent the theoretical long-term return and are not a guarantee of individual session results. AB999 does not manipulate game outcomes in any way beyond the standard house edge that is disclosed for each game.

9. Privacy and Data Protection

AB999 collects and processes personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering on AB999, you consent to the collection, storage, and processing of your personal data as described in the AB999 Privacy Policy.

AB999 will never sell your personal data to third parties for marketing purposes. Your data may be shared with payment processors, identity verification services, and regulatory authorities where required by law or necessary to provide the AB999 service. For full details of how AB999 handles your data, please review the Privacy Policy.

10. Responsible Gaming

AB999 takes its responsible gaming obligations seriously. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are available directly from your AB999 account settings.

AB999 will never encourage players to chase losses, increase bet sizes beyond their stated comfort level, or continue playing when they have indicated a desire to stop. If you feel that your gaming is becoming a problem, please use the responsible gaming tools available on AB999 or visit the Responsible Gaming page for further guidance and support resources.

• Players who self-exclude from AB999 will have their account suspended for the duration of the exclusion period.
• AB999 will not send promotional communications to players who are under a self-exclusion period.
• Self-exclusion periods cannot be shortened once set. A cooling-off period applies before any exclusion can be lifted.

11. Account Termination

AB999 reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:

• Violation of any provision of these Terms and Conditions.
• Provision of false, inaccurate, or misleading information during registration or verification.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within the requested timeframe.
• At the request of a regulatory authority or law enforcement agency.

You may close your AB999 account at any time by contacting the support team. Upon account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within a reasonable timeframe, subject to identity verification.

12. Limitation of Liability

AB999 provides its platform on an "as is" and "as available" basis. While AB999 makes every effort to ensure continuous, uninterrupted service, the platform does not guarantee that the service will be free from errors, interruptions, or technical issues at all times.

To the maximum extent permitted by applicable law, AB999 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical failures, loss of data, or interruption of service. AB999's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

13. Changes to These Terms

AB999 reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. When material changes are made, AB999 will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or in-platform notification.

Your continued use of the AB999 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using AB999 and may request account closure by contacting the support team.

14. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering your AB999 account, please contact the AB999 support team. Support is available 24 hours a day, 7 days a week via live chat on the AB999 platform.

You can also reach AB999 by email at [email protected]. The support team aims to respond to all email enquiries within 24 hours. For urgent matters, live chat is the fastest way to get a response from the AB999 team.